Objectives
I am seeking a position where my 9+ years of computer experience can be put to good use. My ideal company is one who recognizes that customers are the primary focus.
Skills
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PC Troubleshooting
AdvancedYears of Experience: 9 years- PC Trouble shooting Hardware and Software
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OS Installation
AdvancedYears of Experience: 9 years- Installation of Operating System (Win 95
- Win98
- Win 2000
- Win 2000 Server
- Win XP
- Win 2003 Server
- CentOS 5.2
- Ubuntu 8.04
- Suse 10
- Knoppix 5. and more...
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Router Configuration
IntermediateYears of Experience: 2 years- Configuration of WRT54G using VPN
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Computer pheriperals
AdvancedYears of Experience: 9 years- Trouble shooting and Installation of Computer Pheriperals
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Networking
IntermediateYears of Experience: 3 years- Cabling installation and configuration
- Wired and Wireless
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PC Assemble and Disassemble
AdvancedYears of Experience: 9 years- Assemble and Disassemble of PC and Laptop
Work Experience
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Network Technician/Computer Technician
2008 January - PresentUptechnologies IncBulacan, Bulacan, Philippines• Help Desk operator - Technical Support, Diagnostics, Trouble-Shooting, Software, and
Hardware Issues.
• Re-imaging hard drives- using Norton Ghost and Acronis True Image.
• Hardware Installation and Upgrades - Motherboards, Processors, RAM, Graphics
cards, Sound Cards,Modems (wirelessa.,g.; dial-up high-speed), Parallel cards, and Full
System Builds.
• Operating System Installation and Upgrades – Windows (’95, ’98, 2000, NT4, Server
2003, XP Home, XP Media Center, XP Pro, LINUX CentOS 5.2, Live CD UBUNTU,
LIVE CD SUSE, Live CD Knoppix.)
• Software Installation and Upgrades – All applications of: Adobe Master Collection, MS
Office, Utilities, Virus scanners (Norton, Panda, PC-Cillin, McAfee, Kapersky 5.0),
Spyware (Webroot, Trend Micro, McAfee), Firewall (Zone Labs, Norton, McAfee, Trend
Micro), and Diagnostic tools, Driver Updates,
AutoCad, AutoDesk; and more…
• System Diagnostic - Hardware and Software, as well as OS trouble-shooting.
• Data Back-up and Recovery – Restored data, OS, files, images, MP3, MPEG,
Documents, drivers and
• Monitoring Network Activity.
• Wireless Installations – 802.11a, b, and g wireless cards, routers WRT54G.
• Configure Active Directory Win 2002, Win 2003 Server.
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Computer Technician
2002 June - 2007 AprilUniversity of LuzonBulacan, Bulacan, PhilippinesResponsible for Computer Studies Department and Library Laboratory Technical Support, handling Eleven (11) Department’s and eighteen (18) Offices at the University. Computer Hardware, Software’s and networking maintenance at the University including the Enrollment system, update inventory every end of the month, Projector custodian. With an extra teaching load at Computer Studies Department (PC Assemble & Disassemble, PC Troubleshooting, Printer Servicing and Networking).
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Service Ingeneer
1999 January - 2002 MarchBitstop IncBulacan, Bulacan, Philippines• Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
• Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required.
• Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
Academic Background
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Bachelor of Science Degree
2004 June - 2006 OctoberUniversity of LuzonBulacan, Bulacan, PhilippinesMajor: BSIT Undergraduate; Minor: IT -
Vocational
1995 June - 1997 OctoberNRSITBulacan, Bulacan, PhilippinesMajor: General Radio Communication Operator