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Objectives

A challenging position in Law or related fields with ample interaction in different fields and scope for growth and offering exposure to my core competencies.

Skills

  • Legal Outsourcing

    Advanced
    Years of Experience: 15 years
    • 15yrs of legal practice + 3 yrs of LPO

Work Experience

  • Manager -Operations -LPO

    2007 November - Present
    Company Name Hidden
    Chennai, TamilNadu, India

    Currently associated with the entire building up of the LPO wing of the U.K based Multinational company at Chennai which includes recruiting, training, personally meeting and liasoning with the clients in U.K through the Head Office at U.K, preparing the time and costing schedule for the pilot and on going live operations in co-ordination with the various departments of the company in Chennai. Nature of work initially includes voice and data transcription, contract work including review of documents and data entry and research and certain amount of due diligence also.

    The duties entailed therein are Production planning, Shift loading, Process implementation and adherence, Assisting in the periodical audits for process and security compliance, 100% fulfilment of SLA’s, assisting in preparation of the periodical reports in necessary formats as demanded by clients, adherence to TAT, training in coordination with Process manager to all team members, Team management and development, Training and competency development, Performance management of the team, Professional guidance and mentoring for Client managers, Coordination with HR, Finance, Quality on necessary issues and updates to each functional managers, Retention and control of attrition, Meeting the set targets, Developing and deploying strategies for emergency situations, Capacity to handle spikes – when there is a sudden increase in inflow of work

Professional Memberships

  • Member of the Bar Council of Tamilnadu and the Wom

    Authorised Governmental body
    1989 June - Present

    Enrolled and practising advocate and member of the Bar Counsil of TN.

Academic Background

  • Professional

    1983 June - 1989 June
    Madras Law College
    Chennai, TamilNadu, India
    Major: Law

Security Clearance

  • Confidential

    2007 November - Present

    This information has to be viewed only as per the contact information given-email.

Interests

  • Legal

    Am interested in independently doing outsourcing work, since I have the requisite experience and competency in drafting and conveyancing and am competent in various laws.

Reference

Available upon request