Objectives
Seeking managerial assignments in Banking Operations/Business Development/Relationship management/Training and Development with an organization of repute in Banking and Financial services
Skills
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Demonstrative excellence
AdvancedYears of Experience: 3 years- Demonstrative excellence in handling general banking operations. Excellent relationship management s
- current and saving a/c
- clearing and smooth business operations. Excellent relationship management
- analytical & communication skills.
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Excellent relationship management skills
AdvancedYears of Experience: 3 years- Excellent relationship management skills with experience in statutory compliances
- current and saving a/c
- clearing and smooth business operations. Excellent relationship management
- analytical & communication skills.
Work Experience
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Assistant Manager
2007 March - PresentHDFC BankNew Delhi, New Delhi, IndiaDemonstrative excellence in handling general banking operations. Excellent relationship management skills with experience in statutory compliances, current and saving a/c, clearing and smooth business operations. Excellent relationship management, analytical & communication skills.
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Assistant Manager
2007 March - PresentHDFC BankNew Delhi, New Delhi, India Handling the team of Executive’s in clearing department
Responsible for outward clearing of cheques.
Leading the efforts across handling the clearing operations.
Encompassing TAT maintenance of various clearing related activities.
Solving customer’s queries.
Effectively working towards relationship management with RBI, MICR Centre & other banks.
Cheques Verification
Holding a role of authoriser in clearing department.
Authorization/Verification of entire operational transactions.
Achievements:
- Distinguished efforts towards managing the incoming volumes sourced by sales & lobby teams from branches located throughout India.
Mentoring a team of 14 members & analyzing their activities.
Monitoring and providing guidance to the team for setting up new savings & current account (CASA).
Played a pivotal role in proper setting & processing the maintenance for all branches of ABN AMRO Bank in India.
Demonstrated excellence in handling queries of branches regarding documentation and keeping checks and controls for eliminating the possibility of frauds.
Remarkable efforts towards processing volumes received within the TAT’s specified by the Bank as per SLA’s.
Liaisoning with vendor, servicing the Consumer Banking Division.
Effective in issuing Debit/ATM cards & cheque books & despatching the same.
Successful in undertaking various projects in the utilities department such as:
Deposits (New TA’s): The project stressed on analysing the errors committed by processors ensuring timely rectification of the same. Delivering correct and
right kid by the vendors.
Utilities (Mutual Fund): The project helped in merging different Customer Identification Folio’s erroneously opened by the Branch for the customer and closure of accounts that were not operational for long for better tracking and maintenance of accounts.
- Distinguished efforts towards managing the incoming volumes sourced by sales & lobby teams from branches located throughout India.
Professional Memberships
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Nothing
Academic Background
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Master's Degree
2002 August - 2004 JulyUP technical UniversityNew Delhi, New Delhi, IndiaMajor: Finance; Minor: Marketing
Professional Awards
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Nothing
Security Clearance
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Confidential
2007 March - Present
Publications
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NothingNothing
Interests
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Learning new things
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Learning new things
Reference
Neha GuptaAM
Email neha_gupta@yahoo.com
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Dwarka
New Delhi |