Mr Nathan Charles Carey

Objectives

I am seeking a position where my 20+ years of computer experience can be put to good use. My ideal company is one who recognizes that customers are the primary focus.

Skills

• Computer Tech

  Advanced
  Years of Experience: 23 years
  • Diagnostics; Software Installation; Hardware Installation; Networking; Internet Configuration and Ma

• Manager

  Intermediate
  Years of Experience: 10 years
  • Managed 20+ employees; Scheduling; Inventory; Audit Preperations; Sales Forcasting & Tracking; Open/

• Software

  Advanced
  Years of Experience: 20 years
  • Knowledgable in most all software products on the market
  • as well as hands on use of said software.

Work Experience

• Service Technician Supervisor

  2004 February - 2006 March
  Fry's Electronics
  Concord, California, United States

  • Help Desk operator - Technical Support, Diagnostics, Trouble-Shooting, Software, and Hardware Issues.

  • Re-imaging hard drives – using Norton Ghost and Acronis True Image.

  • Hardware Installation and Upgrades – Motherboards, Processors, RAM, Graphics cards, Sound cards, Modems (wireless a., b., g.; dial-up, high-speed), Parallel cards, and Full System Builds.

  • Operating System Installation and Upgrades – Windows (’95, ’98, 2000, NT4, Server 2003, Server 2004, Virtual Server 2005, XP Home, XP Media Center, XP Pro, XP Media Center 2005), DOS (3.0, 4.0, 5.0, 6.0, 7.0), LINUX (Redhat, SUSE, Xandros, Xandros Pro), MAC (OS 9.X through 10.4 Tiger).

  • Software Installation and Upgrades – All applications of: Adobe, MS Office, MS Works, Utilities, Virus scanners (Norton, Panda, PC-Cillin, McAfee, Kapersky 5.0), Spyware (Webroot, Trend Micro, McAfee, Zero, Lavasoft), Firewall (Zone Labs, Norton, McAfee, Trend Micro, Computer Associates), and Diagnostic tools, Driver Updates, AutoCad, AutoDesk; and more…

  • System Diagnostic – Hardware and Software, as well as OS Trouble-Shooting.

  • Technician Coordinator – Managed time, workload, and priorities for 10 technicians.

  • Laptop Diagnostic and Repair – Dell, Sony, Hewlett Packard, Fry’s, Apple, Macintosh, and most other brands.

  • Data Back-up and Recovery – Restored data, OS, files, images, MP3, MPEG, documents, drivers, and configurations.

  • In-Home Wireless Installations – 802.11a, b, and g wireless cards, routers, access points, signal boosters, and wireless printers for PCs, Laptops, and MACs.

• Software Sales Supervisor

  2004 February - 2006 March
  Fry's Electronics
  Concord, California, United States

  •Sales and Marketing – Maintained aisle structure and merchandising, coordinated team members, End-cap displays, Training, and Customer Recommendations. Responsible for 20 plus associates and 2 supervisors.

  •Sales Tracking – Tracked weekly sales based on high margin, high volume, and promotional products ranging from software to music to board games, as well as consoles, console games and accessories.

• Starbuck's Kiosk Manager

  Albertsons
  Colleyville, Texas, United States

  Responsible for Employee Hiring and Scheduling; Inventory Control, Ordering, and Auditing; All Inclusive Sales Reports; Promotions in coordination with Starbucks and Albertson’s for store sales; Opening and Closing Procedures; Customer Service.

Professional Memberships

• Service Tech Supervisor

Academic Background

• High School or equivalent

  San Hedrin High
  Concord, California, United States
  Major: Computer Science; Minor: History

Professional Awards

• Service Tech Supervisor

Security Clearance

• Confidential

Interests

• Technician

  All things computer related, reading, puzzles, logic problems, strategy ( all Types ).

Reference