Objectives
To achieve an important role in a leadership position using my skills and experience.
Skills
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Mac OS
AdvancedYears of Experience: 9 years- Advanced knowledge of Mac OS trouble shooting
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shipping
AdvancedYears of Experience: 5 years- Knowledge of most major shipping company software
Work Experience
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receptionist
2005 February - PresentBruce J. Newman DDSDaly City, California, United States*Answer client inquiries
*Schedule appointments
*Enter procedures into DentalMate software
*Assist office manager and doctor where required
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Shipping & Receiving coordinator
1999 September - 2006 FebruarySFSU BookstoreDaly City, California, United States*Advanced from Clerk, through Transmittal Coordinator, to General Books Coordinator
*Supervise and train employees
*Delegate duties on a daily basis
*Responsible for evaluation of at least 15 employees twice a fiscal year
*Responsible for supervising transmittal expense purchase orders, chargebacks and invoices to accounting
*Perform various warehouse duties
*Keep detailed records of shipping and receiving documents
*Active shipping discrepancy Liaison between warehouse, publishers, and distributors
*Daily communication with coordinators, managers, and accountants via email
*Knowledge of UPS, Federal Express, Airborne and DHL software
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volunteer
2003 April - 2003 JulyPlanned Parenthood Golden GateDaly City, California, United States*Assisted patients after procedures with protocol, pharmaceutical instructions
*Maintained and cleaned recovery room
*Interacted/assisted nurses and medical technicians
*Informed clients on social and psychological services Planned Parenthood provides
*Retrieved, filed, and followed specific legal protocol with patient charts
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receptionist
1998 August - 1998 AugustForderer Cornice WorksDaly City, California, United States*Managed multiple line telephone system
*Answered or properly redirected client queries
*Retrieved and organized insurance records
*Performed light filing, faxing, typing, and photocopying
*Regularly made company bank deposits and performed other out of office tasks
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Assistant Manager
1997 June - 1998 MarchSouth City Feed & Pet SupplyDaly City, California, United States*Shared responsibility for complete store operations
*Entered invoices into computer database and created item numbers/prices
*Performed general grooming and inspection on cats, rabbits, mice and birds
*Supervised and trained employees
*Completed daily cash registers balances, including petty cash
Professional Memberships
Academic Background
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Bachelor of Arts Degree
1996 June - 2002 JanuarySan Francisco State UniversityDaly City, California, United StatesMajor: PsychologyGPA: 2.8 overall
Miscelary
Interests
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hobbies
I'm a very creative person. My hobbies are knitting, crocheting and painting.
Reference
Brenda ArritolaGenentech Research
home Phone 650-355-1833
Email witldogg@netzero.com
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Pacifica
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Chad CopulosGeneral Books Manager
home Phone 415-338-2650
Email copulos@sfsubookstore.com
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San Francisco
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Chrissy Troupwriter
home Phone 415-564-7510
Email robotrockout@hotmail.com
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Alameda
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