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Objectives

To achieve an important role in a leadership position using my skills and experience.

Skills

  • Mac OS

    Advanced
    Years of Experience: 9 years
    • Advanced knowledge of Mac OS trouble shooting
  • shipping

    Advanced
    Years of Experience: 5 years
    • Knowledge of most major shipping company software

Work Experience

  • receptionist

    2005 February - Present
    Bruce J. Newman DDS
    Daly City, California, United States

    *Answer client inquiries

    *Schedule appointments

    *Enter procedures into DentalMate software

    *Assist office manager and doctor where required

  • Shipping & Receiving coordinator

    1999 September - 2006 February
    SFSU Bookstore
    Daly City, California, United States

    *Advanced from Clerk, through Transmittal Coordinator, to General Books Coordinator

    *Supervise and train employees

    *Delegate duties on a daily basis

    *Responsible for evaluation of at least 15 employees twice a fiscal year

    *Responsible for supervising transmittal expense purchase orders, chargebacks and invoices to accounting

    *Perform various warehouse duties

    *Keep detailed records of shipping and receiving documents

    *Active shipping discrepancy Liaison between warehouse, publishers, and distributors

    *Daily communication with coordinators, managers, and accountants via email

    *Knowledge of UPS, Federal Express, Airborne and DHL software

  • volunteer

    2003 April - 2003 July
    Planned Parenthood Golden Gate
    Daly City, California, United States

    *Assisted patients after procedures with protocol, pharmaceutical instructions

    *Maintained and cleaned recovery room

    *Interacted/assisted nurses and medical technicians

    *Informed clients on social and psychological services Planned Parenthood provides

    *Retrieved, filed, and followed specific legal protocol with patient charts

  • receptionist

    1998 August - 1998 August
    Forderer Cornice Works
    Daly City, California, United States

    *Managed multiple line telephone system

    *Answered or properly redirected client queries

    *Retrieved and organized insurance records

    *Performed light filing, faxing, typing, and photocopying

    *Regularly made company bank deposits and performed other out of office tasks

  • Assistant Manager

    1997 June - 1998 March
    South City Feed & Pet Supply
    Daly City, California, United States

    *Shared responsibility for complete store operations

    *Entered invoices into computer database and created item numbers/prices

    *Performed general grooming and inspection on cats, rabbits, mice and birds

    *Supervised and trained employees

    *Completed daily cash registers balances, including petty cash

Professional Memberships

Academic Background

  • Bachelor of Arts Degree

    1996 June - 2002 January
    San Francisco State University
    Daly City, California, United States
    Major: Psychology
    GPA: 2.8 overall

Miscelary

Interests

  • hobbies

    I'm a very creative person. My hobbies are knitting, crocheting and painting.

Reference

Brenda Arritola

Genentech Research
home Phone 650-355-1833
Email witldogg@netzero.com
Pacifica

Chad Copulos

General Books Manager
home Phone 415-338-2650
Email copulos@sfsubookstore.com
San Francisco

Chrissy Troup

writer
home Phone 415-564-7510
Email robotrockout@hotmail.com
Alameda